spend $75 and get free shipping * because everyone does it * spend $200 and get the full matcha kit * because nobody does it
spend $75 and get free shipping * because everyone does it * spend $200 and get the full matcha kit * because nobody does it
spend $75 and get free shipping * because everyone does it * spend $200 and get the full matcha kit * because nobody does it
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← Back to Policies

Shipping Policy

Shipping Policy

We ship fast, communicate honestly, and do our best to make this painless.

Processing Time

Orders placed before 2pm ET ship the same business day.
Orders placed after 2pm ET usually ship the next business day.

Where We Ship

Everywhere. Orders ship from the United States.

Delivery Times

Delivery times vary by destination and shipping method selected at checkout.

  • U.S. orders: typically arrive within a few business days after shipment

  • International orders: timing varies by country and customs

Shipping estimates are estimates, not guarantees.

Duties, Taxes & Customs (International Orders)

We attempt to ship international orders with duties and taxes prepaid by us.

Most of the time, this works.
Occasionally, customs still charges fees on delivery. When that happens, it’s outside our direct control.

If you’re charged unexpectedly, contact us. We’ll make it right.

Tracking

You’ll receive a tracking link by email as soon as your order ships.

Address Accuracy

Please double-check your shipping address at checkout.
We can’t guarantee replacements for delays or losses caused by incorrect or incomplete addresses.

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